Legal Information


© Copyright, Miele New Zealand Limited (Miele). All rights reserved. All data posted on this website are subject to copyright and may not be copied, distributed, downloaded, modified, printed, reposted or transmitted in any way for commercial use.

Data on this website is provided by Miele "as is" and without warranty of any kind. Miele reserves the right to make changes or alterations to any Miele product without prior notice. Whilst Miele sincerely aims at ensuring that all information on this website is correct, this site may contain some errors or inaccuracies.

Miele on data security and privacy
Miele will not collect any personally identifiable information without your consent.

1. Use of personally identifiable information
Miele will only collect personally identifiable information, such as your name, address, email address, telephone number or fax number, for the express purpose for which you provided the data (e.g. to process requests for information or brochures, to process orders or send out newsletters). This data is used to provide information and services which are tailored to your requirements and continually improve the quality of our offering.
Your personally identifiable data will only be used within the Miele group and by business partners who are commissioned by us to fulfil your requests. Miele will exercise utmost diligence to protect your personal data. Thus, personally identifiable information which is collected while you browse our websites will always comply with New Zealand legislation.

2. Technologies
Miele uses Internet technologies (e.g. cookies, Java Script) for the sole purpose of making Internet applications easier to use. In order to improve the attractiveness of our websites, information is retrieved automatically in a limited number of cases (e.g. browser, operating system, click count, average time spent per page). This information is collected in such a manner as not to be personally identifiable.

3. Security
Miele guarantees to safeguard your personally identifiable information against loss, damage, corruption, manipulation, unauthorised access and unauthorised disclosure.

4. Hyperlinks to other websites
Cross-references (so called hyperlinks) on Miele websites may connect to Internet sites run by other companies. Miele New Zealand Limited does not accept any liability for the accuracy and legality of pages to which links are provided on this site. Miele also cannot accept any responsibility whatsoever for the content of such sites or their data security policies.

5. Data security issues
Any questions regarding data security at Miele? If so, please do not hesitate to contact our Privacy Officer (

Further developments in Internet technology will, of course, impact our data security strategy. Should there be any need to modify our policy, timely notification of changes will be given on this website.

Terms and Conditions of Sale

Miele New Zealand Ltd

Terms and Conditions of Sale - Effective from November 2016

Please click on the below link to view the Miele Terms and Conditions of Sale. Miele Terms & Conditions of SaleMiele 10 Year Warranty T&Cs10 Year Warranty Disclosure

Terms and
of Sale - Projects

Miele New Zealand Ltd

Terms and Conditions of Sale - Projects - Effective from August 2014

Terms and Conditions of Sale - Projects - Effective from September 2010 Miele Terms and Conditions of Sale - Projects

Terms and
of Service

Miele New Zealand Ltd

Terms and Conditions of Service - Effective from September 2019

Please click on the below link to view the Terms and Conditions of Service. Miele Terms and Conditions or Service


Miele New Zealand Limited.

Consumers Services

These supplementary contract terms apply to the sale of the Miele Service Certificate by Miele (sales subsidiary country and address) to consumers via this website. The service work is executed directly by Miele or authorized specialist retailers. The service can be executed either by Miele specialist retailers or their subcontractors. The supplementary contract terms precede the Miele General Terms and Conditions in case of clashes.

Contract conclusion
The presentation of the Miele Service Certificate within the Miele web shop does not reflect a contract offer. A binding order is only transmitted to Miele once the customer pushes the button CONFIRM THE ORDER within the Miele web shop. The customer will immediately receive an order confirmation via email. This order confirmation does not yet reflect an order acceptance. If Miele accepts the order and enters the agreement, the customer will see the Miele Service Certificate as a PDF document. The customer will subsequently receive a contract confirmation including the certificate via email. The consumer will be able to view and download the Miele Service Certificate at all times under the My Miele account.

Please click the link below to view the Miele Terms & Conditions of the Miele Service Certificate and Miele Maintenance Service.


Miele Maintenance Service Terms & Conditions Miele Service Certificate Terms & Conditions