Support for your

Washing Machine

Washing Machine

Leaking access panel

There is a leak at the bottom left access panel at the front of the washing machine/washer-dryer.

The drain filter has not been screwed tight or has been screwed in cross threaded.
The drain filter and the drain pump are blocked.

If the drain outlet is blocked, there may be a large quantity of water left behind in the drum.

Danger of scalding if laundry has just been washed at a high temperature.

Take care when draining the suds.

Do not unscrew the drain filters completely.

Sample illustrations

Clean the drain filter and the drain pump:

  • Switch off the washing machine.

  • Opening the access panel | Cleaning the drain filter and drain pump | Miele washing machine
  • Open the access panel for the drain pump.

  • Opening the drain filter and allowing water to drain out | Cleaning the drain filter and drain pump | Miele washing machine
  • Place a suitable container under the access panel, e.g. a universal tray.

  • Slowly unscrew the drain filters to let the water out.

  • To interrupt the flow of water, tighten the drain filters back up again.

  • Unscrewing the drain filter completely | Cleaning the drain filter and drain pump | Miele washing machine
  • If water stops flowing out, unscrew the drain filters completely.

  • Clean the drain filters thoroughly.

  • Turning the impellers slightly and removing foreign objects | Cleaning the drain filter and drain pump | Miele washing machines
  • Check whether the drain pump impellers can rotate freely. If necessary, remove any foreign objects (e.g. buttons, coins) and clean the interior.

  • Inserting the drain filter on the correct side | Cleaning the drain filter and drain pump | Miele washing machine
  • Put the drain filters back in place. Please note that each drain filter must be inserted on the correct side.

  • Screw the drain filters tight.

  • If the drain filters are not screwed tight, water may leak out.

    Water leakage can cause damage.

    Check that the drain filters have been inserted correctly and screwed tight.

  • Close the access panel for the drain pump.

If the fault persists, please contact Miele Customer Service or book a repair appointment online.

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