Service department

Exzellenter Service

Excellent service

The quality of our customer service is reviewed regularly with the help of Miele customer surveys. This applies to our products as well as our technical service.

We are always close by

A comprehensive network of excellently trained Miele service technicians enables efficient route planning and thus rapid response times, so that your appliance is up and running again in a very short time.

The equipment in our service vehicles has been carefully selected.

Our service technicians not only possess the required know-how, but are also equipped with the correct tools and spare parts for their particular field of expertise.

Miele Self service portal
Online Self Service

Self manage your services online by clicking the Miele Online Services link or get in touch with Miele Customer Care Centre. Open  Mon- Fri,  9am – 5pm. Closed weekends & public holidays. Miele Experience Centre Hours:

Freemans Bay, Auckland

Mon Weds Fri: 10am-5pm
Tues Thurs: 10am-6.30pm
Sat: 10am-3pm
Sunday & Public holidays: CLOSED
Email: centre.auckland@miele.co.nz
Phone: 0800 4 MIELE (0800 464 353)

Wellington 

Mon-Fri 9am-5pm
Saturday 10am-3pm
Sunday & Public holidays: CLOSED
Email: centre.wellington@miele.co.nz
Phone: 0800 4 MIELE (0800 464 353)

Miele Online Services
Warranty

All Miele appliances have a 24-month warranty. You can register your warranty online by clicking the below link.

Online warranty registration