Service department

We are always close by

A comprehensive network of excellently trained Miele service technicians enables efficient route planning and thus rapid response times, so that your appliance is up and running again in a very short time.

The equipment in our service vehicles has been carefully selected.

Our service technicians not only possess the required know-how, but are also equipped with the correct tools and spare parts for their particular field of expertise.

Online Self Service

Self manage your services online by clicking the Miele Online Services link or get in touch with Miele Customer Care Centre. Open  Mon- Fri,  9am – 5pm. Closed weekends & public holidays. Miele Experience Centre Hours:

Freemans Bay, Auckland

Mon,Tues,Weds,Fri: 10am-5pm
Thurs: 10am-6:30pm
Sat: 10am to 3pm
Sunday & Public Holidays: Closed
Email: contact@miele-support.co.nz
Phone: 0800 4 MIELE (0800 464 353)

Wellington 

Mon-Fri: 9am-5pm
Saturday:By appoinment only (otherwise closed)
Sunday & Public Holidays: Closed
Email: centre.wellington@miele.co.nz
Phone: 0800 4 MIELE (0800 464 353)

Christchurch

Mon-Fri 9am-5pm
Saturday 10am-3pm
Sunday & Public holidays: Closed
Email: centre.christchurch@miele.co.nz
Phone: 0800 4 MIELE (0800 464 353)
 

Warranty

All Miele appliances have a 24-month warranty. You can register your warranty online by clicking the below link.